UNITE HERE!
Posted: 11/11/11

Description
Under the general direction of the Network Admin Supervisor, the Network Administrator is responsible for all of the hardware, software and telecommunication components of UNITE HERE's wide area network.

Responsibilities:
•    Ensure that the network and its applications are available to UNITE HERE’s authorized users.

•    Assist in the design, selection, development and implementation of network hardware, telecommunication equipment, cabling and network management systems to address the user needs. •    Imaging new and rebuilt computers/laptops.
•    Set-up, maintains, and deletes users and their files including user access to network resources.
•    Coordinate the restoration of files for end users.
•    Install network hardware and software and perform upgrades as needed.
•    Monitor the performance of all servers.
•    Provide ongoing support to users in the daily use of the systems implemented, including but not limited to troubleshooting and resolving network problems, training new users, answering questions and suggesting methods to increase user productivity.
•    Add maintenance procedures for new software installed, if any, to daily, weekly, monthly, quarterly and/or annual maintenance schedule.
•    Maintain Help Desk database with problem logs identifying the type of problem encountered and the procedures followed to resolve each problem.
•    Ensure the integrity of the security of all network resources, including e-mail access, network files and folders, etc.
• Prepare and maintain technical manuals and network diagrams, where vendor documentation is not sufficient.
•    Coach, counsel and provide input into the performance evaluations for the Training Coordinator and PC Technical Support Specialists.
• Assist other members of the I.T. Department staff, as necessary.

Qualifications:
•    Education or equivalent experience: BS in computer science or MCITP or MCTS or Network+ certifications, or equivalent work experience administering a wide area network in a high-pressured office environment.
•    Specialized knowledge or skills: Knowledge of wide and local area network hardware and software, client/server hardware and software, Virtualization with Microsoft Hyper-V, PC hardware, printers, and PC software such as Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Numara Footprints Help Desk software.
•    Availability to travel within the continental US.
•    Additional qualifications: Interested in improving user productivity with computers; excellent troubleshooting, problem solving, and interpersonal skills.

How To Apply:
Please submit a resume to hr@unitehere.org with the subject line Assistant Network Administrator.